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Support Assistant
2 months ago
We are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.
Key Responsibilities
• Provide support and guidance to customers, helping them to access services and resources
• Assist customers with day-to-day tasks, such as cleaning and preparing their rooms
• Work with customers to develop personalized support plans, helping them to achieve their goals
• Provide emotional support and guidance to customers, helping them to cope with challenging situations
• Maintain accurate and up-to-date records of customer interactions and support provided
• Collaborate with other teams and services to ensure a holistic approach to customer support
About You
We are looking for someone with a passion for supporting vulnerable individuals and a commitment to delivering high-quality customer service. You will have experience of working with people in a customer-facing environment and be able to demonstrate a range of skills, including communication, empathy, and problem-solving. You will also have a basic proficiency in Microsoft Office and be willing to learn specific IT systems used within Care and Support.
What We Offer
We offer a competitive salary and a range of benefits, including 28 days' annual leave, flexible working options, and investment in your learning and development. You will also have the opportunity to work with a talented and dedicated team, making a real difference to the lives of our customers.
How to Apply
If you are a motivated and compassionate individual who is passionate about supporting vulnerable individuals, please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you.