Residential Property Manager

2 weeks ago


Northampton, Northamptonshire, United Kingdom Trinity Estates Full time

About This Role


At Trinity Estates, we are seeking an experienced Residential Property Manager to join our team.


Key Responsibilities



  • Manage a portfolio of developments in and around the Northampton area, ensuring the Company’s responsibilities are met.
  • Proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
  • Manage the relationship with the customer, including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development, and attending meetings with customers and clients as required.
  • Ensure Customer complaints are resolved effectively and in a timely manner.
  • Liaise with our Accounts department to ensure accurate financial management of the development.
  • Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
  • Ensure all works undertaken by contractors are of suitable quality and cost-effective.
  • Ensure all Health & Safety and Industry legislation is adhered to.

Requirements



  • At least 3 years experience in the residential property management sector.
  • ATPI qualified (desirable)
  • An understanding of the Building Safety Act 2023 and Fire Safety regulations.
  • A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
  • A proven track record of budgeting and account management.
  • Must have a full UK driving license.
  • Must have intermediate computer skills in Microsoft packages.
  • Previous experience of contract management.
  • Client-focused, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
  • Attention to detail, whilst having the ability to keep perspective and make informed decisions.


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