Seasonal Client Care Ambassador

7 days ago


London, Greater London, United Kingdom Tiffany & Co Full time

Tiffany & Co is a leader in luxury retail, and we are seeking a talented Seasonal Client Care Advisor to join our team. As a Seasonal Client Care Advisor, you will play a critical role in delivering an exceptional customer experience for our clients.

Key Responsibilities

You will be responsible for:

  • Managing client inquiries and resolving issues in a timely and professional manner.
  • Analyzing client data to identify opportunities for upselling and cross-selling.
  • Developing strong relationships with clients to build loyalty and retain business.
  • Collaborating with internal teams to resolve client issues and concerns.

You will work closely with our sales teams to ensure that clients receive a seamless and personalized experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Requirements:

  • Bachelor's degree in Business, Marketing, or related field.
  • Minimum 1 year of sales or customer service experience in a retail or contact centre environment.
  • Fluency in English required; proficiency in other languages an asset.
  • Excellent communication, problem-solving, and interpersonal skills.

Salary: $70,000 - $90,000 per year, depending on experience.



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