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Festive Seasonal Sales Ambassador

2 months ago


London, Greater London, United Kingdom Hotel Chocolat Full time
About Us

Hotel Chocolat is a leading luxury chocolatier with a passion for delivering exceptional customer experiences. As a Seasonal Sales Advisor, you will be an integral part of our team, helping us bring joy to our customers this Christmas.

Job Summary

We are seeking a confident and friendly sales advisor to join our stores team during the festive season. The successful candidate will enjoy interacting with our customers, sharing a love of great chocolate, and ensuring everyone leaves feeling happier and full of festive spirit.

Key Responsibilities
  • Welcome our customers and provide excellent service during their visit.
  • Manage till and queue efficiently, processing transactions, refunds, and exchanges.
  • Learn about our range of products, including how we sell, grow cocoa, and manufacture our products.
  • Run tasting sessions and demonstrations of products.
  • Support the team with deliveries and stock management, maintaining a safe and tidy delivery area.
  • In stores with a café area, prepare hot and cold drinks, ice creams, and snacks according to our guidelines.
What We Offer
  • A competitive hourly rate of £12.00.
  • 50% staff discount on all Hotel Chocolat products.
  • A chance to work in a fast-paced and exciting environment with potential permanent career opportunities.
  • Flexible working patterns available.

Please note that while retail experience is not necessary, we do ask for a commitment to being a true brand ambassador and supporting the success of the store and your team.