Restaurant Operations Manager

4 weeks ago


Dudley, Dudley, United Kingdom Frankie & Benny's Full time

Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to support our management team in running exceptional restaurants. As a Restaurant Operations Manager, you will lead or support shifts as a manager, work a section of the restaurant, and engage with the team to create a fun place to work.

Key Responsibilities:

  • Runs shifts with confidence, leading the team to deliver great guest service
  • Carries out engaging pre and post shift briefs
  • Supports the team to deal with complaints and deliver magic moments
  • Passionate about food quality and regularly checks food specs
  • Supports the management team to drive guest feedback through clear communication and team incentives
  • Communicates with the management team, ensuring that they are aware of all relevant information from their shifts

Requirements:

  • Proactive in their desire to continually improve their business
  • Engaging communicator with their team and guests
  • Passionate about everything they do and consistent in how they do it

What We Offer:

  • A fun and dynamic work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package


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