Culinary Operations Manager

4 weeks ago


Dudley, Dudley, United Kingdom Chartwells - Schools Full time
Culinary Operations Manager

We are seeking an experienced Culinary Operations Manager to oversee the delivery of exceptional food and customer service in our schools. As a key member of our team, you will be responsible for ensuring our kitchens and service counters run smoothly, and for helping to drive business growth through innovative food concepts and services.

Your key responsibilities will include:

  • Preparing and presenting high-quality food to the highest standards
  • Supervising and motivating our culinary and catering teams to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Chartwells and maintaining a positive brand image
  • Identifying opportunities for new food or service concepts to drive sales
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal candidate will:

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of catering experience
  • Have experience managing teams in a similar role
  • Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • Hold a Basic Food Hygiene certificate
  • Demonstrate brilliant financial acumen
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As a leading provider of catering and support services to the education sector, Chartwells is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.



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