Claims Handler
5 days ago
We are seeking a highly skilled and experienced Claims Handler to join our team at Howden, Corporate & Commercial. As a Claims Handler, you will play a critical role in supporting our clients by providing expert advice and a high-quality service to meet their individual insurance needs.
Key Responsibilities- Manage a portfolio of claims on an end-to-end basis, ensuring all new claims are monitored and handled within our service level agreement.
- Deal with phone calls and post advising of claims, and register First Notice of Loss (FNOL) in a timely and efficient manner.
- Ensure compliance with our standards, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times.
- Adhere to Howden service standards and procedures, and ensure all records and communications with clients are accurately recorded and filed in the correct manner.
- Ensure compliance with the General Data Protection Regulations.
- Minimum of 2 years commercial motor claims experience.
- Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Good level of technical insurance skills, to be assessed by regular in-house testing.
- Accuracy and attention to detail, with the ability to process work quickly and efficiently.
- Excellent client service skills, with the ability to identify and respond appropriately to an individual client's level of understanding.
We offer a career that you define, with opportunities for growth and development. We value diversity and are looking for individuals who share our values:
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs. If you require any adjustments, please let us know and we will do our best to accommodate your needs.
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