Waste Management Officer

5 days ago


East Grinstead, West Sussex, United Kingdom Biffa Waste Services Full time
{"title": "Waste Management Officer", "description": "Join Our Team at Biffa Waste Services

We are seeking a highly motivated and customer-focused Waste Management Officer to join our team at Biffa Waste Services. As a key member of our operations team, you will play a vital role in ensuring the efficient and safe management of waste at our household waste recycling centre in East Grinstead.

Key Responsibilities:
  • Provide exceptional customer service to centre users, ensuring their needs are met and queries are resolved promptly.
  • Assist in the safe and efficient operation of the site, including the segregation and recycling of waste.
  • Operate the booking system on the six booking sites, ensuring accurate and timely processing of customer bookings.
  • Offer information and guidance to members of the public, promoting the efficient disposal of their waste and adherence to company policies and procedures.
  • Work collaboratively with colleagues to achieve team goals and objectives, contributing to a positive and inclusive work environment.
Requirements:
  • Excellent customer service skills, with the ability to work effectively with diverse groups of people.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Basic computer skills, including proficiency in Microsoft Office and ability to learn new software systems.
What We Offer:
  • A competitive salary and benefits package, including a generous pension scheme and retail discounts.
  • Ongoing career development and training opportunities, with a focus on personal and professional growth.
  • A dynamic and inclusive work environment, with a strong commitment to diversity, equity, and inclusion.
", "company": "Biffa Waste Services"}

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