Customer Care Holidays Adviser

4 weeks ago


Stockport, Stockport, United Kingdom Lookers Full time
Job Title: Customer Care Holidays Adviser

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Holidays Adviser. As a key member of our Bodyshop team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care and attention.

Key Responsibilities:

* Provide a courteous and welcoming service to customers, both in person and via telephone and email
* Ensure that our customers are kept informed of repair progress and any additional work required
* Manage customer problems and complaints in a professional and efficient manner
* Maintain accurate records and update our database as necessary

Requirements:

* A full driving licence with a good driving record
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

* Competitive basic salary plus enhanced holidays that increase with service
* Eligibility to join our car scheme
* Critical illness cover after 2 years and life assurance
* Enhanced paid maternity, paternity, and adoption leave

About Us:

Lookers is a leading motor vehicle retailer with over 150 franchised dealerships across the UK and Ireland. We are proud to represent 32 vehicle manufacturers and offer a wide range of cars and services to our customers.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply today and one of our Talent Acquisition Team will be in touch.

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