Customer Service Representative
19 hours ago
We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the growth and evolution of our business.
Key Responsibilities- Support the store team to deliver high standards of customer service, availability, and presentation.
- Work collaboratively with colleagues to achieve sales and customer service targets.
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Contribute to the maintenance of a clean and safe store environment.
- Participate in visual merchandising and stock management activities to ensure the store looks its best.
- Competitive hourly rate of £11.50.
- 20% discount in our food stores, plus discounts across our family of businesses.
- 22 days holiday (plus bank holiday entitlement), increasing with service.
- 5% employer pension contribution.
- Death in service benefit.
- Access to our colleague communications app, The Loop.
- Enhanced family leave and pay arrangements.
- Opportunities to grow, with award-winning training and apprenticeship programmes.
- Great deals and discounts across hundreds of high street and online retailers.
- Financial wellbeing support, including Wagestream.
- Friendly and approachable attitude.
- Reliable team player.
- Effective communication skills.
- Positive attitude.
- Engaged and self-motivated.
- Willing to learn and adapt.
- Basic level of numeracy, literacy, and IT skills.
The normal working pattern for this role is Tuesday 2pm-6pm, Saturday 6:30pm-10:30pm, and Sunday 12pm-6pm. Our working patterns are non-contractual and may be subject to change.
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Customer Service Representative
17 hours ago
Market Hill, United Kingdom East of England Coop Full time{"title": "Customer Service Assistant", "description": "About the RoleWe are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a Customer Service Assistant, you will play a vital role in delivering high standards of customer service, availability, and presentation in our stores.You will work closely with your colleagues...
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Customer Service Representative
19 hours ago
Market Hill, United Kingdom East of England Coop Full time{"title": "Customer Service Assistant", "description": "About the RoleWe are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a Customer Service Assistant, you will play a vital role in delivering high standards of customer service, availability, and presentation in our stores.You will work closely with your colleagues...
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Customer Service Representative
17 hours ago
Market Hill, United Kingdom East of England Coop Full time{"title": "Customer Service Assistant", "description": "About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the ongoing growth and evolution of our business.Key...
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Customer Service Representative
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Market Hill, United Kingdom East of England Coop Full time{"title": "Customer Service Assistant", "description": "About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the ongoing growth and evolution of our business.Key...
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