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Customer Service Representative

2 months ago

Mill Hill, United Kingdom Profile 29 Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Profile 29. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Process and fulfill customer orders in a timely and efficient manner
  • Respond to customer inquiries and resolve any issues or concerns in a professional and courteous manner
  • Collaborate with our warehouse team to ensure accurate and efficient order fulfillment
  • Maintain accurate records and reports of customer interactions and order status
  • Provide administrative support to the sales and customer service team as needed
Requirements
  • Minimum 5 years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in MS Outlook and Excel
  • Experience with accounting software an asset
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.