Customer Service Representative

4 weeks ago


Kings Hill, Kent, United Kingdom Netbox Recruitment Limited Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Netbox Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.

Key Responsibilities

  • Answering a high volume of inbound calls on a daily basis
  • Liaising with both new and existing customers
  • Updating change of signatures and change of contacts for customers
  • Responding to customer emails
  • Updating the in-house CRM
  • Providing ad hoc admin support

Requirements

To be successful in this role, you will need to have excellent customer service skills, be IT literate, and have a willingness to learn new processes and systems.

What We Offer

We offer a competitive salary, a generous pension scheme, enhanced maternity and paternity leave, and a health cash plan scheme. We also offer paid volunteering days and a friendly work environment.

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply or call Sian on 01634 668186 option 2.



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