Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled Customer Service Representative to join our team at Netbox Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.
Key Responsibilities
- Answering a high volume of inbound calls on a daily basis
- Liaising with both new and existing customers
- Updating change of signatures and change of contacts for customers
- Responding to customer emails
- Updating the in-house CRM
- Providing ad hoc admin support
Requirements
To be successful in this role, you will need to have excellent customer service skills, be IT literate, and have a willingness to learn new processes and systems.
What We Offer
We offer a competitive salary, a generous pension scheme, enhanced maternity and paternity leave, and a health cash plan scheme. We also offer paid volunteering days and a friendly work environment.
How to Apply
If you are a motivated and customer-focused individual who is looking for a new challenge, please apply or call Sian on 01634 668186 option 2.
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