Customer Service Representative

2 weeks ago


Kings Hill, Kent, United Kingdom Netbox Recruitment Limited Full time

About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at Netbox Recruitment Limited. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional manner.

Key Responsibilities

  • Answering a high volume of inbound calls on a daily basis
  • Liaising with both new and existing customers
  • Updating change of signatures and change of contacts for customers
  • Responding to customer emails
  • Updating the in-house CRM
  • Providing ad hoc admin support

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong commitment to providing exceptional customer service.

What We Offer

We offer a competitive salary, a generous pension scheme, enhanced maternity and paternity leave, and a health cash plan scheme. We are an equal opportunities employer and welcome applications from all qualified candidates.



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