Outstanding Accounts Collector

2 days ago


Sheffield, Sheffield, United Kingdom CV-Library Full time
Job Summary

CV-Library is seeking a skilled Credit Control Specialist to join our team in Sheffield, South Yorkshire. This is a full-time, permanent position offering a salary of up to £30,000 per year, with a realistic earning potential of £36,000+.

In this role, you will be responsible for recovering outstanding debts from businesses and individuals through effective communication and established processes. You will work collaboratively within an open-plan contact centre environment, achieving personal and team targets while maintaining a positive working relationship with colleagues.

Key Responsibilities:

  • Engage in sensitive and professional conversations with customers over the telephone to resolve debt matters.
  • Accurately capture and record customer payment details into our systems, ensuring seamless processing and follow-up actions.
  • Work collaboratively with colleagues to achieve exceptional results and maintain a positive working relationship.

Requirements:

  • Prior experience working in a call centre or credit control role is highly valued.
  • Demonstrate clear and confident verbal and written communication skills.
  • Showcase the ability to work towards and achieve targets, with a focus on delivering exceptional results.

Benefits:

  • A comprehensive company pension scheme, providing financial security and stability.
  • An employee assistance programme, offering confidential support and guidance when needed.
  • A range of incentives and performance rewards, acknowledging and celebrating individual and team achievements.
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