Account Settlement Professional

6 days ago


Sheffield, Sheffield, United Kingdom CV-Library Full time

Job Title: Legal Collector Expert

As a legal collector expert, you will be responsible for negotiating payment commitments with clients to resolve outstanding accounts, maintaining accurate records and monitoring client agreements to ensure timely resolutions, and utilizing case management software to track progress and follow up on necessary actions.

About the Role

This is a full-time, permanent role with 37.5 hours per week, split between office work (3 days) and remote work (2 days). The ideal candidate will have proficiency in using IT systems, including adaptability to new software, effective problem-solving skills, with ability to find solutions and negotiate with clients, confidence in making and receiving telephone calls, willingness to learn and grow professionally, clear communication skills, both written and verbal, ability to meet targets and earn bonuses based on performance, and confidence in interacting with diverse individuals in various situations.

Key Responsibilities: Negotiate payment commitments with clients to resolve outstanding accounts, maintain accurate records and monitor client agreements to ensure timely resolutions, utilize case management software to track progress and follow up on necessary actions, review pre-legal debts to determine suitability for legal proceedings, pursue county court judgments for debt recovery through our in-house system, collaborate with courts, enforcement agencies, and suppliers to maintain high service standards, analyze and rectify cases that fail automated processes, engage in professional telephone calls with clients and stakeholders, become a valuable team member while working independently, demonstrate exceptional accuracy and quality in all work, embody integrity and good conduct as required by the Solicitors Regulation Authority (SRA), and demonstrate a strong and reliable work ethic.

Requirements/Qualifications: Proficiency in using IT systems, including adaptability to new software, effective problem-solving skills, with ability to find solutions and negotiate with clients, confidence in making and receiving telephone calls, willingness to learn and grow professionally, clear communication skills, both written and verbal, ability to meet targets and earn bonuses based on performance, and confidence in interacting with diverse individuals in various situations.

Benefits Package: Comprehensive Training and Career Development Opportunities, Access to Fresh Fruits and Daily Refreshments, Company Pension Scheme, On-Site Parking Facilities, Life Assurance Plan, and Hybrid Work Arrangement.

The estimated salary for this role is £22,308 + monthly bonus of up to £500.



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