Patient Accounts Professional
6 days ago
The Curve Group is recruiting a skilled Collections Agent to work in their Sheffield office. In this role, you will be responsible for collecting outstanding patient accounts and arranging payment solutions.
The salary for this position is estimated at £26,000-£30,000 per year, depending on performance.
About the RoleThis is a full-time permanent position working 37 hours per week, with a split of 3 days office-based and 2 days remote. You will be part of a dynamic team, working in an open plan, contact centre environment.
Main Responsibilities:- Collecting outstanding patient accounts by phone.
- Negotiating payment plans with patients and their representatives.
- Recording conversations and agreements in a customer database.
- Following procedures and guidelines for debt collection.
- Meeting personal and team targets.
- Minimum 2 years' experience in debt recovery.
- Excellent communication skills – verbal and written.
- Ability to work under pressure and meet targets.
- Good IT skills – familiar with various systems and technologies.
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