Business Services Coordinator
4 weeks ago
About the Role
We are seeking a highly organized and communicative Business Services Coordinator to join our team at National Highways. As a key member of our Business Services Team, you will provide administrative support to our regional Operations directorate, ensuring seamless customer communication and correspondence.
Key Responsibilities
- Engage with customers through verbal and written communication, responding to enquiries and complaints in a timely and professional manner.
- Develop and maintain relationships with internal and external stakeholders to facilitate collaborative working and drive business success.
- Provide administrative support to the business, including executive and project support, meeting coordination, and supply management.
- Develop and maintain performance management information and reports to ensure operational support and business services activities meet required standards and timelines.
Requirements
- Excellent written and oral communication skills, with the ability to adapt to changing priorities and work in a fast-paced environment.
- Strong organizational and time management skills, with experience in using business information and document management systems, including Microsoft Office packages and Oracle applications.
- Previous experience in an administration environment, with a focus on customer service and relationship building.
About Us
National Highways is at the heart of keeping the strategic road network moving, ensuring our customers have safer, smoother, and more reliable journeys. We address over 39,000 customer enquiries every month, plan and deliver maintenance activities, drive efficiencies, and respond to incidents across 4,500 miles of motorways and major A-roads.
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Business Services Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom National Highways Full time{"title": "Business Services Coordinator", "description": "Key ResponsibilitiesAs a Business Services Coordinator at National Highways, you will play a crucial role in supporting our regional Operations directorate. Your primary responsibilities will include:Engaging with customers through verbal and written communication, responding to enquiries and...
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Business Services Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom National Highways Full time{"title": "Business Services Coordinator", "description": "Key ResponsibilitiesAs a Business Services Coordinator at National Highways, you will play a crucial role in supporting our regional Operations directorate. Your primary responsibilities will include:Engaging with customers through verbal and written communication, responding to enquiries and...
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