Business and Corporate Services Coordinator

1 month ago

Birmingham, Birmingham, United Kingdom Opus People Solutions Full time
Business and Corporate Services Assistant

We are seeking a highly organized and motivated Business and Corporate Services Assistant to join our team on a temporary basis. This role is crucial for ensuring smooth operational support and excellent customer service in a dynamic environment.

Key Responsibilities:
  • Reception Duties:
    • Provide front-of-house support, greeting visitors and answering queries via phone, email, and in person.
    • Take and relay messages accurately.
  • Meeting and Event Support:
    • Book meeting rooms and organize logistics for internal and external events, including catering and AV equipment.
    • Prepare meeting rooms with the necessary layout, technical setup, and materials.
    • Coordinate delegate registration and manage communication before, during, and after events.
    • Use Microsoft Teams and Zoom to set up, host, and support virtual meetings and webinars.
  • Administrative Tasks:
    • Maintain filing systems and accurately manage complex data, providing routine management information.
    • Handle incoming and outgoing post, and maintain office supplies, ensuring stock levels are replenished.
    • Assist with financial administrative tasks as per relevant procedures.
    • Ensure the office environment is clean and organized.
  • Operational Support:
    • Support the team with routine administrative tasks and business processes.
    • Demonstrate continuous improvement and flexibility to enhance performance across business support services.
    • Open and close the office, ensuring safety and security protocols are followed.
  • Compliance and Best Practices:
    • Adhere to relevant statutory regulations, including health and safety and data protection guidelines (GDPR).
    • Interact professionally and sensitively with colleagues and customers, maintaining confidentiality.
Essential Experience:
  • Strong IT literacy, including proficiency in Microsoft Teams, Zoom, and AV/conferencing equipment.
  • Background in administration, with excellent communication skills.
  • Ability to liaise effectively with a diverse range of stakeholders at various levels.
  • Experience in event coordination and delegate management is desirable.
  • Ability to work independently after initial training and support.
Personal Attributes:
  • Positive role model, demonstrating the organization's vision and values.
  • Creative thinker, adaptable to meet evolving demands.

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