Food and Beverage Team Member

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom The National Trust Full time

About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at Biddulph Grange Garden. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and serve customers in a friendly and efficient manner
  • Prepare and serve food and beverages to a high standard
  • Maintain a clean and safe environment for customers and colleagues
  • Work collaboratively with the kitchen team to ensure seamless service
  • Provide excellent customer service and resolve any issues promptly

What We Offer

  • A competitive hourly rate of £11.50
  • The opportunity to work in a beautiful and historic garden
  • A supportive and collaborative team environment
  • Training and development opportunities to enhance your skills and knowledge
  • A range of benefits, including free entry to National Trust places and a pension scheme

Requirements

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask
  • Previous experience in a customer-facing role is desirable
  • Able to work flexible hours, including weekends and Bank Holidays

What We're Looking For

  • A team player with a positive attitude and a passion for delivering excellent customer service
  • Able to work independently and as part of a team
  • Able to adapt to changing situations and priorities


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