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Food and Beverage Team Member

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom The National Trust Full time

About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at Biddulph Grange Garden in Staffordshire. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere
  • Prepare and serve food and drinks to a high standard, ensuring that all displays and signs are accurate and visually appealing
  • Work collaboratively with the kitchen team to prepare food and maintain high standards of food safety and presentation
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Contribute to the overall success of the café, working flexibly and adapting to changing circumstances as needed

What We Offer

As a Food and Beverage Team Member with The National Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to a range of benefits and training opportunities. These include:

  • Substantial pension scheme
  • Free entry to National Trust places for you and your family
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts
  • Holiday allowance and purchase scheme
  • Flexible working and employee assistance programme

Requirements

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and working in a fast-paced environment. You will have excellent communication and interpersonal skills, with the ability to work effectively as part of a team. Previous experience in a similar role is not necessary, as we provide comprehensive training and support to help you succeed in this position.

How to Apply

To apply for this exciting opportunity, please submit your application through our online portal. We look forward to hearing from you