Food and Beverage Supervisor
4 weeks ago
About the Role:
We are seeking a skilled Food and Beverage Supervisor to join our team at Hilton Garden Inn Stoke-on-Trent. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.
Key Responsibilities:
- Assist and serve guests through a proactive and flexible approach to meeting customer needs
- Assist colleagues and other team members to ensure the department runs smoothly on shift
- Provide a great customer experience/service to our guests when they're utilising the F&B areas of the hotel
- Provide training to other team members
- Ensure KPI's are met and adhered to
- Ensure ordering is completed
Requirements:
- Excellent communication and interpersonal skills
- Ability to carry out instructions and pay close attention to detail
- Commitment to providing outstanding service to our guests
- Desirable experience working as a waiter/bar tender
What We Offer:
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
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