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Food and Beverage Services Manager at Hilton Garden Inn Stoke-On-Trent

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom RBH Full time
Overview

RBH Hospitality Management is a leading player in the hospitality industry, known for its commitment to excellence and customer satisfaction. As a Food and Beverage Supervisor at our Hilton Garden Inn Stoke-On-Trent location, you will be part of a dynamic team that strives to deliver exceptional experiences to our guests.

Job Description

We are seeking an experienced and skilled Food and Beverage Supervisor to join our team. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong attention to detail.

Key Responsibilities:
  • Assisting and serving guests through a proactive and flexible approach to meeting customer needs
  • Ensuring the department runs smoothly on shift by assisting colleagues and other members of the team
  • Providing a great customer experience/service to our guests when they're utilising the F&B areas of the hotel
  • Providing training to other team members
  • Ensuring KPI's are met and adhered too
  • Ensuring ordering is completed
Requirements:
  • Excellent communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail
  • Experience working as a waiter/bar tender (desirable)
Benefits:
  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year