Food and Beverage Team Leader

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom RBH Full time

RESPONSIBILITIES

  • Providing exceptional service to our guests in the hotel's food and beverage areas
  • Assisting colleagues and ensuring the department runs smoothly on shift
  • Delivering a great customer experience and ensuring high-quality service standards
  • Providing training and coaching to team members
  • Maintaining key performance indicators and adhering to operational standards
  • Managing ordering and inventory processes

KEY QUALIFICATIONS

  • Excellent communication and interpersonal skills
  • Able to carry out instructions and pay close attention to detail
  • Commitment to providing outstanding service to our guests
  • Desirable: experience working as a waiter or bartender, with full training provided

WHAT WE OFFER

  • Discounted hotel room rates and extra days holiday for your birthday
  • Flexible working arrangements and a comprehensive benefits package
  • Free meals on duty and a pension scheme

RBH Hospitality Management is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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