Food and Beverage Supervisor

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom RBH Full time
About the Role

We are seeking a highly skilled and motivated Food and Beverage Supervisor to join our team at Hilton Garden Inn Stoke-on-Trent. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage department.

Key Responsibilities
  • Assist and serve guests through a proactive and flexible approach to meeting customer needs
  • Assist colleagues and other team members to ensure the department runs smoothly on shift
  • Provide a great customer experience/service to guests when they're utilizing the F&B areas of the hotel
  • Provide training to other team members
  • Ensure KPIs are met and adhered to
  • Ensure ordering is completed
Requirements
  • Excellent communication and interpersonal skills
  • Ability to carry out instructions and pay close attention to detail
  • Commitment to providing outstanding service to guests
  • Desirable experience working as a waiter/bar tender, but full training will be provided
What We Offer
  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

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