Fibre Network Engineer

15 hours ago


Milton Keynes, Milton Keynes, United Kingdom CityFibre Full time
About the Role

As a Customer Field Engineer at CityFibre, you will play a crucial role in delivering exceptional customer experiences by installing and maintaining our full-fibre network. You will be part of a dynamic team that is passionate about providing legendary service to our customers.

Key Responsibilities
  • Complete complex fibre installations from site survey to successful conclusion for residential and business customers.
  • Resolve service incidents and escalations in a professional and timely manner.
  • Participate in an on-call rota to provide emergency response for network or customer issues.
  • Assist with 'on the day' issues that prevent successful completion of first-time installations.
Requirements

We are looking for experienced engineers with a strong background in fibre installation and maintenance. You must have a valid UK driving license and no more than 6 penalty points. Additionally, you should possess the following qualifications:

  • NRSWA O1
  • Openreach PIA S007 Sub-Duct and Cable Installation
  • SA001 Overhead Safety and SA002 Underground Safety or SA006 Safe Working in Civils

The following qualifications are desirable:

  • NRSWA LA
  • SA020 MDU Installations and SA022 Track and Locate underground Services
  • Health and Safety; EFAC, EUSR, Abrasive, IPAF and TETRA
About CityFibre

CityFibre is a leading provider of wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators. Our goal is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day.

We offer a competitive salary of £29,000 - £36,000 depending on experience, as well as 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

We are committed to providing equal opportunities to people from all backgrounds and commitments. If you require any additional support or adjustment in the application process, please get in touch with us.



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