Customer Support Coordinator

3 days ago


Portsmouth, Portsmouth, United Kingdom Talent Sure Recruitment Limited Full time
Job Description
Talent Sure Recruitment Limited is a recruitment agency based in the UK. We are currently seeking a Claims Support Advisor to join our client's team in Portsmouth. This role involves helping customers navigate the complexities of travel insurance claims. The successful candidate will have excellent communication skills, the ability to work under pressure, and strong problem-solving skills. In return, we offer a competitive salary of £25,000 per annum and opportunities for career growth.

Responsibilities:
  • Acknowledge receipt of travel insurance claims and assess their validity.
  • Process valid claims promptly and efficiently, minimizing delays.
  • Address customer queries and disputes in a professional manner.
  • Maintain accurate records and adhere to compliance standards.
  • Collaborate with internal teams to ensure seamless claim resolution.


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