Residential Services Coordinator

1 week ago


Portsmouth, Portsmouth, United Kingdom CIH International Housing Group Full time

**Residential Services Coordinator Job Description**

We are looking for a highly motivated Residential Services Coordinator to join our team at CIH International Housing Group. As a key member of our team, you will play a crucial role in supporting our customers and delivering excellent customer service.

The ideal candidate will have experience of working in a residential environment, providing support to customers to meet their responsibilities and demonstrating competence in using Microsoft software and IT systems.

**Key Responsibilities**

  • Work closely with customers to understand their needs and provide tailored support.
  • Use Microsoft software, including Excel, Word, and Outlook, to maintain accurate records.
  • Effectively communicate with customers, colleagues, departments, agencies, and councillors.

**Requirements**

  • Demonstrate experience of working in a similar role.
  • Be confident in public speaking, representing the local authority at Court hearings and multi-agency case conferences.
  • Have access to a car daily to support customers effectively.

**Benefits**

  • A generous pension scheme.
  • Up to 31 days annual leave per year pro rata + bank holidays.
  • Flexible/hybrid working where appropriate.

Estimated salary: £34,000 - £37,000 p.a. based on the location and job requirements.



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