Residential Services Coordinator
1 week ago
**Residential Services Coordinator Job Description**
We are looking for a highly motivated Residential Services Coordinator to join our team at CIH International Housing Group. As a key member of our team, you will play a crucial role in supporting our customers and delivering excellent customer service.
The ideal candidate will have experience of working in a residential environment, providing support to customers to meet their responsibilities and demonstrating competence in using Microsoft software and IT systems.
**Key Responsibilities**
- Work closely with customers to understand their needs and provide tailored support.
- Use Microsoft software, including Excel, Word, and Outlook, to maintain accurate records.
- Effectively communicate with customers, colleagues, departments, agencies, and councillors.
**Requirements**
- Demonstrate experience of working in a similar role.
- Be confident in public speaking, representing the local authority at Court hearings and multi-agency case conferences.
- Have access to a car daily to support customers effectively.
**Benefits**
- A generous pension scheme.
- Up to 31 days annual leave per year pro rata + bank holidays.
- Flexible/hybrid working where appropriate.
Estimated salary: £34,000 - £37,000 p.a. based on the location and job requirements.
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