Global Customer Experience Specialist

1 day ago


Warrington, Warrington, United Kingdom Datel Computing Ltd Full time

About the Role:

We are seeking a highly skilled and motivated Customer Success Partnership Manager to join our team at Datel Computing Ltd. This is an exciting opportunity for an individual to shape the future of Customer Success within our business and work closely with stakeholders across the company.

About You:

To be successful in this role, you will have a strong understanding of customer needs and be able to become a strategic advisor to their business based on an understanding of where Datel can help and support them. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

Key Responsibilities:

  1. Work closely with customers to understand their business needs and develop strategies to deliver exceptional experience.
  2. Manage touch points with customers throughout their time with Datel, including project kick-offs, go-lives, and significant interactions.
  3. Collaborate with marketing and product experts to ensure customers are well-informed on Sage Intacct product updates and Datel communications and events.
  4. Utilize feedback from customers to inform and improve our services, resulting in better outcomes for customers in the long term.

Benefits:

  • A competitive salary of £55,000 per annum.
  • A comprehensive benefits package, including 25 days holiday (plus bank holidays), pension, life cover, discounted shopping scheme, access to an electric vehicle scheme, and a referral bonus.
  • Ongoing learning and development opportunities to build your knowledge and skills.
  • Inspirational social and educational events to foster connections with colleagues.
  • Volunteering and charity fundraising opportunities.


  • Warrington, Warrington, United Kingdom Ann Summers Full time

    Are you a people person with excellent communication skills?Do you enjoy working in a fast-paced retail environment?If so, we may have the perfect opportunity for you!Ann Summers is seeking a Customer Experience Specialist to join our Warrington store.This is an exciting opportunity to work for a unique and exciting brand that values inclusivity and...


  • Warrington, Warrington, United Kingdom EE Full time

    At EE, we are committed to delivering outstanding customer experiences. As a Customer Experience Specialist, you will work closely with customers to understand their needs and preferences, and use this information to suggest suitable products and services.We offer a competitive salary of £23,504.00 rising to £24,064.00 after 9 months, plus an uncapped...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000

    At beBee Professionals, we are looking for a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and effectively.Process customer orders and manage account information.Keep records of...


  • Warrington, Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a Customer Experience Specialist to join our Domestic Sales team at Certas Energy UK Ltd. This is a TEMP position with an urgent start until the end of March 2025.Location: Warrington, Birchwood Park - Free onsite parking.Contract: Temporary (December to March 2025)Hours: Monday to Friday, 8am-5pm (Office based)2 in 4 Saturdays,...


  • Warrington, Warrington, United Kingdom CV-Library Full time

    As a Customer Experience Associate, you will play a vital role in providing exceptional customer service and support to clients in the pharmaceutical industry. This role is based in Chester and requires the ability to work effectively in a fast-paced environment.You will be responsible for receiving and processing orders, informing customers of quality...


  • Warrington, Warrington, United Kingdom Freight Personnel Full time

    Established Logistics provider Freight Personnel is seeking a seasoned Global Freight Sales Specialist to join their Warrington-based team.This newly created position forms part of the Sales Team and requires the successful candidate to offer support and assistance to the Business Development Manager (BDM) and sales department. You will build relationships...


  • Warrington, Warrington, United Kingdom First Recruitment Group Full time

    At First Recruitment Group, we understand the importance of finding the right candidate for the job.That's why we offer a bespoke recruitment service tailored to the specific needs of our clients.Our team of experts works closely with clients to identify the skills and qualifications required for each role.We then use our extensive network to find the best...


  • Warrington, Warrington, United Kingdom Claremont Full time

    Job DescriptionAs a Post-Project Support Manager at Claremont, you will be responsible for ensuring that our clients receive the highest level of service after project completion. This includes:Providing regular updates to clients on the progress of their projectsAddressing any concerns or issues that may arise after project completionWorking closely with...


  • Warrington, Warrington, United Kingdom CV-Library Full time

    Job DescriptionAs a Global Tax Compliance Specialist, you will play a vital role in ensuring our company's global operations remain agile, compliant, and forward-thinking. This is a fantastic opportunity to work with a leading pharmaceutical company in Chester.The ideal candidate will have a professional qualification (ACA, ACCA, CIMA) and strong...


  • Warrington, Warrington, United Kingdom Gazelle Global Full time

    Job Summary:We are seeking a highly motivated and experienced Senior Process/Project Development Specialist to join our team at Gazelle Global. This role is responsible for driving the success of projects from pre-sales to execution.About Us:Gazelle Global is a leading engineering and equipment company committed to providing innovative solutions to our...


  • Warrington, Warrington, United Kingdom Nothing Bundt Cakes Full time

    Job Description:At Nothing Bundt Cakes, we're on the hunt for a skilled Bakery Experience Specialist to provide exceptional service to our guests. As a Bakery Experience Specialist, you will be responsible for creating a welcoming atmosphere and making every visit to our bakery a memorable one.About the Role:Our ideal candidate is someone who is passionate...


  • Warrington, Warrington, United Kingdom Gazelle Global Full time

    Key Requirements:To be successful in this role, you will need to have the following qualifications and experience:Extensive technical expertise in leading large-scale technical projects, ideally in liquid processing or food and beverage.Commercial acumen, skilled in legal and contractual matters, negotiation, and commercial project management.Leadership and...


  • Warrington, Warrington, United Kingdom Claremont Full time

    Project Support Manager£38,000 - £48,000 per annumOverviewWe are seeking a highly skilled Project Support Manager to join our team in Warrington. As a key member of our delivery team, you will be responsible for ensuring a positive customer experience after fit out and refurbishment projects are completed.Key ResponsibilitiesLiaise with clients after...


  • Warrington, Warrington, United Kingdom Flex LTD Full time

    As a Global Project Delivery Specialist, you will be responsible for delivering complex projects across multiple locations and time zones. This will require strong project management skills, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision. Your primary responsibilities will include project...


  • Warrington, Warrington, United Kingdom CV-Library Full time

    **Job Title:** Customer Service Specialist**Location:** Warrington, CheshireWe are seeking a highly skilled Customer Service Specialist to join our team in Warrington, Cheshire. As a Customer Service Specialist, you will be responsible for providing exceptional customer service while resolving more complex customer needs and requests.Key...


  • Warrington, Warrington, United Kingdom Gazelle Global Full time

    Job Title: Process Engineer SpecialistDescription:Gazelle Global is a leading engineering and equipment company that provides innovative solutions to clients. We are seeking a seasoned Process Engineer Specialist to drive project success from pre-sales to execution.About the Role:The successful candidate will have strong knowledge of hygienic processes in...


  • Warrington, Warrington, United Kingdom P3 Search & Selection Full time

    About the RoleThe Customer Experience Director will be responsible for leading a team of customer service representatives and delivering exceptional customer experiences. This involves assisting customers through the delivery journey, working closely with the transport team, and escalating customer service issues. The ideal candidate will have a strong...


  • Warrington, Warrington, United Kingdom CV-Library Full time

    Customer Experience RoleCV-Library is looking for a part-time customer experience assistant to join our team in Cheshire Oaks Outlet. This exciting opportunity involves working as a sales representative, driving sales revenue, and creating a great customer experience.Key Responsibilities:Work closely with customers to understand their needs and provide...


  • Warrington, Warrington, United Kingdom EE Full time

    Your Career Journey: At EE, we are passionate about helping our customers live life in the moment. As a Customer Experience Ambassador, you will play a key role in delivering exceptional customer experiences, ensuring that every interaction with our brand leaves a lasting positive impression.Key Responsibilities:Discussing how EE products and services can...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Warrington, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...