Customer Service Specialist
2 days ago
**Job Title:** Customer Service Specialist
**Location:** Warrington, Cheshire
We are seeking a highly skilled Customer Service Specialist to join our team in Warrington, Cheshire. As a Customer Service Specialist, you will be responsible for providing exceptional customer service while resolving more complex customer needs and requests.
Key Responsibilities:
- Provide specialist advice and support to customers through various communication channels.
- Execute customer service requirements to resolve specific customer needs and provide unique, personalized resolutions.
- Collaborate with teams across the bank to align and integrate customer care processes.
- Identify areas for improvement and provide recommendations for change in customer care processes.
Requirements:
- Previous experience in a customer service role.
- Excellent verbal and written communication skills.
- Attention to detail.
- Ability to work independently and take ownership.
Estimated Salary: £30,000 - £40,000 per annum.
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