Customer Service Specialist

2 days ago


Warrington, Warrington, United Kingdom CV-Library Full time

**Job Title:** Customer Service Specialist

**Location:** Warrington, Cheshire

We are seeking a highly skilled Customer Service Specialist to join our team in Warrington, Cheshire. As a Customer Service Specialist, you will be responsible for providing exceptional customer service while resolving more complex customer needs and requests.

Key Responsibilities:

  1. Provide specialist advice and support to customers through various communication channels.
  2. Execute customer service requirements to resolve specific customer needs and provide unique, personalized resolutions.
  3. Collaborate with teams across the bank to align and integrate customer care processes.
  4. Identify areas for improvement and provide recommendations for change in customer care processes.

Requirements:

  • Previous experience in a customer service role.
  • Excellent verbal and written communication skills.
  • Attention to detail.
  • Ability to work independently and take ownership.

Estimated Salary: £30,000 - £40,000 per annum.



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