Customer Service Specialist
1 week ago
We are seeking a highly skilled Customer Service Specialist to join our Warrington showroom team. The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide personalized service to customers, ensuring their needs are met and exceeded
- Work closely with colleagues to maintain a clean, organized, and welcoming showroom
- Process customer orders accurately and efficiently
- Collaborate with the sales team to ensure seamless transactions
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- Experience in retail or customer-facing roles
- Excellent communication and interpersonal skills
- Able to work in a team environment
- Flexible availability, including weekends and weekdays
- DBS check required
About HSL Chairs:
HSL Chairs is a leading manufacturer of high-quality furniture, committed to providing exceptional customer experiences. Our award-winning range of feel-good furniture is designed to improve wellbeing and comfort. We pride ourselves on our personalized approach to style, offering a wide range of beautiful collections to suit all tastes.
Benefits:
- Competitive salary: £12,745.80
- Health cash plan through Westfield Health
- Westfield rewards scheme
- Colleague discount (50% off HSL furniture)
- Contributory pension
- Death-in-service cover
- 30 days' holiday (pro rata) + public holidays
- Discretionary bonus
- Training and development opportunities
Why Join Us?
HSL Chairs offers a unique opportunity to join a dynamic and forward-thinking company, dedicated to improving wellbeing and comfort through our innovative furniture designs. As a valued member of our team, you'll enjoy a supportive and collaborative work environment, as well as opportunities for growth and development.
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