Customer Service Specialist

1 week ago


Warrington, Warrington, United Kingdom HSL Chairs Full time

We are seeking a highly skilled Customer Service Specialist to join our Warrington showroom team. The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide personalized service to customers, ensuring their needs are met and exceeded
  • Work closely with colleagues to maintain a clean, organized, and welcoming showroom
  • Process customer orders accurately and efficiently
  • Collaborate with the sales team to ensure seamless transactions
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • Experience in retail or customer-facing roles
  • Excellent communication and interpersonal skills
  • Able to work in a team environment
  • Flexible availability, including weekends and weekdays
  • DBS check required

About HSL Chairs:

HSL Chairs is a leading manufacturer of high-quality furniture, committed to providing exceptional customer experiences. Our award-winning range of feel-good furniture is designed to improve wellbeing and comfort. We pride ourselves on our personalized approach to style, offering a wide range of beautiful collections to suit all tastes.

Benefits:

  • Competitive salary: £12,745.80
  • Health cash plan through Westfield Health
  • Westfield rewards scheme
  • Colleague discount (50% off HSL furniture)
  • Contributory pension
  • Death-in-service cover
  • 30 days' holiday (pro rata) + public holidays
  • Discretionary bonus
  • Training and development opportunities

Why Join Us?

HSL Chairs offers a unique opportunity to join a dynamic and forward-thinking company, dedicated to improving wellbeing and comfort through our innovative furniture designs. As a valued member of our team, you'll enjoy a supportive and collaborative work environment, as well as opportunities for growth and development.



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