Global Customer Experience Associate

12 hours ago


Warrington, Warrington, United Kingdom CV-Library Full time
As a Customer Experience Associate, you will play a vital role in providing exceptional customer service and support to clients in the pharmaceutical industry. This role is based in Chester and requires the ability to work effectively in a fast-paced environment.

You will be responsible for receiving and processing orders, informing customers of quality issues, and answering customer contacts through various channels.

Key Responsibilities:
  1. Provide exceptional customer service and support to clients.
  2. Process orders and perform validations in a timely and accurate manner.
  3. Maintain accurate records of customer interactions and feedback.

We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience, plus benefits including pension scheme, life assurance, and 20 days annual leave.



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