Customer Service Representative with German Fluency
3 weeks ago
Our client, a global organisation, is a leading provider of innovative solutions in the industry. With a strong presence in the EMEA region, they offer a unique opportunity to work with a diverse team and make a real impact.
About the JobThis is an excellent opportunity for a Customer Service Representative with German Fluency to join our team. You will be responsible for providing exceptional customer service to clients, handling inquiries, and resolving issues in a timely and professional manner.
Key ResponsibilitiesYour key responsibilities will include:
- Handling incoming calls, chats, and tickets, directing them to the appropriate support groups while managing End User expectations.
- Providing IT support to BMS employees and partners globally, with a focus on the EMEA region.
- Participating in application testing, upgrades, and deployment, as well as internal Service Desk projects.
In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and growth.
- A dynamic and supportive team environment.
- Flexible working arrangements.
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