Customer Service Representative with German Fluency

3 weeks ago


Chester, Cheshire, United Kingdom Course Full time
Company Overview

Our client, a global organisation, is a leading provider of innovative solutions in the industry. With a strong presence in the EMEA region, they offer a unique opportunity to work with a diverse team and make a real impact.

About the Job

This is an excellent opportunity for a Customer Service Representative with German Fluency to join our team. You will be responsible for providing exceptional customer service to clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

Your key responsibilities will include:

  • Handling incoming calls, chats, and tickets, directing them to the appropriate support groups while managing End User expectations.
  • Providing IT support to BMS employees and partners globally, with a focus on the EMEA region.
  • Participating in application testing, upgrades, and deployment, as well as internal Service Desk projects.
Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and growth.
  • A dynamic and supportive team environment.
  • Flexible working arrangements.


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