ICIS API Customer Support Analyst
3 weeks ago
We are seeking a talented ICIS API Customer Support Analyst to assist clients with technical queries and onboarding processes. This role involves working closely with internal and external stakeholders to deliver world-class customer experiences.
Main Responsibilities:- Maintain high levels of customer satisfaction through effective communication and issue resolution.
- Collaborate with cross-functional teams to implement process improvements and ensure seamless integration of new features.
This role offers a salary of approximately £55,000 per annum, depending on experience.
About Our Team:We are a dynamic team committed to supporting our customers' data and technical integration needs. Our success relies on forging lasting technical partnerships and delivering exceptional customer service.
Key Skills:- API knowledge and basic SQL skills.
- Excellent communication and problem-solving abilities.
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