Business Operations Manager

3 days ago


Lancaster, Lancashire, United Kingdom Dreams Ltd Full time
About Us
At Dreams Ltd, we strive to make work a special place. As the UK's most loved bed retailer, it's essential our people feel valued.
We've been making bedtimes better since 1985 and are committed to continuing this journey. Our team is dedicated to providing exceptional service and ensuring customer satisfaction.

Job Overview
This role involves leading a team of retail professionals, focusing on business operations and driving sales growth. You will be responsible for managing store staff, implementing sales strategies, and maintaining high standards of customer service. A key aspect of this role is working closely with colleagues to achieve sales targets and enhance customer experience.

Key Responsibilities
* Lead and motivate a team of retail professionals
* Develop and implement sales strategies to drive business growth
* Ensure excellent customer service and resolve customer complaints efficiently
* Collaborate with colleagues to achieve sales targets and improve customer satisfaction

Requirements
* Proven leadership skills and experience in a retail environment
* Strong communication and interpersonal skills
* Ability to work under pressure and meet sales targets

Benefits
* Competitive salary: £60,000 - £80,000 per annum (dependent on experience)
* Opportunities for career progression and professional development
* Comprehensive training program to enhance skills and knowledge

Other Information
* The ideal candidate will have a passion for delivering exceptional customer service and driving sales growth.

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