Hospitality Services Coordinator
3 days ago
Job Overview:
The Hospitality Services Coordinator is a key role within our Bannatyne team. As a coordinator, you will be responsible for delivering exceptional customer service, ensuring efficient front desk operations, and promoting spa services to our members.
Key Responsibilities:
- Provide exceptional customer service and respond to customer inquiries in a timely manner.
- Prepare and serve beverages and light snacks efficiently.
- Assist with promoting spa services and special offers.
- Manage visitor logs and ensure accurate record-keeping.
- Participate in relevant training and development opportunities.
Requirements:
- A warm personality and excellent communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer skills and proficiency in using booking systems.
- Previous experience in a hospitality or customer-facing role is desirable.
Benefits:
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person after 2 years service.
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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