Hospitality Services Coordinator

3 days ago


Leeds, Leeds, United Kingdom Bannatyne Full time

Job Overview:

The Hospitality Services Coordinator is a key role within our Bannatyne team. As a coordinator, you will be responsible for delivering exceptional customer service, ensuring efficient front desk operations, and promoting spa services to our members.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely manner.
  • Prepare and serve beverages and light snacks efficiently.
  • Assist with promoting spa services and special offers.
  • Manage visitor logs and ensure accurate record-keeping.
  • Participate in relevant training and development opportunities.

Requirements:

  • A warm personality and excellent communication skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic computer skills and proficiency in using booking systems.
  • Previous experience in a hospitality or customer-facing role is desirable.

Benefits:

  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person after 2 years service.
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.


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