Luxury Hotel Operations Director

2 weeks ago


London, Greater London, United Kingdom Beaverbrook Full time

Beaverbrook Town House is seeking a seasoned and passionate Hotel General Manager to oversee all operational aspects and lead a team committed to delivering exceptional guest experiences. This senior leadership role requires a strong Food & Beverage background and excellent commercial acumen. The ideal candidate will drive operational excellence across Housekeeping, Maintenance, Guest Relations, Food & Beverage, and Events, fostering a collaborative and proactive working environment.

Salary: Up to £75,000 per annum plus Tronc

Key Responsibilities:

  • Oversee daily operations to ensure seamless guest journeys.
  • Manage budgets, forecasts, and cost management for the property.
  • Analyse guest feedback to drive continuous improvement and innovation.
  • Ensure alignment with business goals and strategies.

Requirements:

  • Commercially astute with a strong understanding of luxury hospitality and Food & Beverage.
  • Confident decision-maker with a focus on guest experience and service excellence.
  • Able to juggle front-facing responsibilities while maintaining a focus on proactive planning and operational demands.

This is an excellent opportunity for a driven, hands-on leader with a passion for hospitality to take their career to the next level.



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