Luxury Hotel Operations Director
2 weeks ago
Beaverbrook Town House is seeking a seasoned and passionate Hotel General Manager to oversee all operational aspects and lead a team committed to delivering exceptional guest experiences. This senior leadership role requires a strong Food & Beverage background and excellent commercial acumen. The ideal candidate will drive operational excellence across Housekeeping, Maintenance, Guest Relations, Food & Beverage, and Events, fostering a collaborative and proactive working environment.
Salary: Up to £75,000 per annum plus Tronc
Key Responsibilities:
- Oversee daily operations to ensure seamless guest journeys.
- Manage budgets, forecasts, and cost management for the property.
- Analyse guest feedback to drive continuous improvement and innovation.
- Ensure alignment with business goals and strategies.
Requirements:
- Commercially astute with a strong understanding of luxury hospitality and Food & Beverage.
- Confident decision-maker with a focus on guest experience and service excellence.
- Able to juggle front-facing responsibilities while maintaining a focus on proactive planning and operational demands.
This is an excellent opportunity for a driven, hands-on leader with a passion for hospitality to take their career to the next level.
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