Service Lead
4 weeks ago
**Service Lead Job Overview**
Nacro is seeking a highly skilled and experienced Service Lead to manage and lead a team of Support Workers delivering high-quality supported housing services and housing management services to various service user groups.
**Key Responsibilities:**
• Lead and deliver services in compliance with the regulatory framework.
• Ensure service quality standards are met and staff adhere to operational and policy standards.
• Develop and maintain effective relationships with internal and external agencies.
• Promote service user involvement in service design and delivery.
**What We Offer:**
• A dynamic and supportive team that delivers results for the people we support.
• Flexible working arrangements, including the option to work from home.
• Opportunities for career development and growth.
• Excellent benefits, including annual leave entitlement, special leave, and an occupational sick pay scheme.
**Requirements:**
• Previous line management experience and ability to lead and manage a team.
• Excellent people skills, including problem-solving and written and verbal communication.
• Ability to adapt to changing circumstances and prioritize tasks effectively.
• Enhanced DBS check and registration on the DBS Update Service required.
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