Service Lead

4 weeks ago


London, Greater London, United Kingdom Nacro Full time

**Service Lead Job Overview**


Nacro is seeking a highly skilled and experienced Service Lead to manage and lead a team of Support Workers delivering high-quality supported housing services and housing management services to various service user groups.


**Key Responsibilities:**


• Lead and deliver services in compliance with the regulatory framework.


• Ensure service quality standards are met and staff adhere to operational and policy standards.


• Develop and maintain effective relationships with internal and external agencies.


• Promote service user involvement in service design and delivery.


**What We Offer:**


• A dynamic and supportive team that delivers results for the people we support.


• Flexible working arrangements, including the option to work from home.


• Opportunities for career development and growth.


• Excellent benefits, including annual leave entitlement, special leave, and an occupational sick pay scheme.


**Requirements:**


• Previous line management experience and ability to lead and manage a team.


• Excellent people skills, including problem-solving and written and verbal communication.


• Ability to adapt to changing circumstances and prioritize tasks effectively.


• Enhanced DBS check and registration on the DBS Update Service required.



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