Lead Scripting Specialist

4 days ago


London, Greater London, United Kingdom Domestic & General Service GmbH Full time

At Domestic & General Service GmbH, we are committed to delivering exceptional customer experiences through innovative scripting solutions. We are seeking a highly skilled Lead Scripting Specialist to join our First Line Controls team and drive the development of our scripting capability.

About the Role

This is an exciting opportunity for a seasoned professional with prior experience working within a regulated, financial services environment. As a Lead Scripting Specialist, you will be responsible for owning the development of our scripting capability to ensure great customer interactions through our contact centre scripting.

  • You will lead on developing best practice call scripting, working closely with key operational stakeholders to ensure a closed feedback loop and continuous development.
  • Strong planning, organisational, and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines, and adapt to a changing business environment.

We offer a competitive salary, estimated at £55,000 per annum, based on industry standards and location flexibility. Our comprehensive benefits package includes:

  • Competitive annual discretionary bonus.
  • Comprehensive training with clearly defined career progression opportunities.
  • Annual leave – 33 days annual leave (including bank holidays) with an option to buy up to 5 additional days.
  • Health cash plan – employer-funded cover to enable you to claim money back on essential healthcare costs.
  • Pension scheme – matched employer contributions up to 5% of basic salary.
  • Life assurance – employer-funded cover of 4x basic salary.
  • Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing, and support services.
  • Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness, and family issues.
  • Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans.

As an equal opportunities employer, we treat people fairly and view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment, or marital/family status. Join us in shaping the future of our company and driving growth in new markets and territories internationally.



  • London, Greater London, United Kingdom TRT World Full time

    TRT World is seeking a highly skilled Script Development Specialist to support the editorial team in script development and style guide implementation. The ideal candidate will have extensive experience in television news, excellent writing skills, and strong editorial judgment.The successful candidate will be responsible for:Developing scripts from field...


  • London, Greater London, United Kingdom Reform Legal Limited Full time

    Job OverviewWe are seeking a highly skilled Senior Non Scripted Lawyer to lead our content development and production efforts at Reform Legal Limited.The ideal candidate will have significant expertise in non scripted productions and be able to oversee the financing, development, production, and day-to-day operations of our media business.Key...


  • London, Greater London, United Kingdom Penguin Random House Full time

    Job Title: Head of Non-Scripted Communications Lead Job Summary: We are seeking a Head of Non-Scripted Communications Lead to join our team at Penguin Random House. As a key member of our marketing and communications team, you will be responsible for developing and executing strategic communications plans to promote our non-scripted content across various...


  • London, Greater London, United Kingdom Lead Discovery GmbH Full time

    Expand Your Career with Lead Discovery GmbHWe are looking for a highly motivated Lead Generation Specialist to join our team and help us deliver our lead generation goals.In this role, you will be responsible for developing new client relationships, working alongside our existing customers, and achieving targets. You will also be required to manage your time...


  • London, Greater London, United Kingdom Kinsella Legal Full time

    Job Title: Vice President: Digital ExperienceWe are seeking a highly experienced and skilled Vice President to lead our Legal & Business Affairs efforts in the non-scripted television sector. As a key member of our team, you will be responsible for overseeing all legal and business affairs related to the development, financing, and production of non-scripted...


  • City of London, Greater London, United Kingdom Reform Legal Limited Full time

    Senior Leadership RoleWe are seeking a highly experienced non scripted lawyer to lead the financing, development and production of our well established media business.Candidates must have significant expertise in non scripted productions to run these single handedly.We offer an excellent package to attract top talent.


  • London, Greater London, United Kingdom News UK Full time

    Job DescriptionBased in London, this is an exciting opportunity for a creative producer to work with our print and digital titles in the development and production of scripted projects.Across The Times, The Sunday Times and The Sun our journalists uncover and report on thousands of stories every year. Some of this news gathering is taken into longer form...


  • London, Greater London, United Kingdom Reform Legal Limited Full time

    Job Summary: A senior role for a non scripted lawyer to oversee the financing, development, production and general day to day work for our well established media business.About the Role: We are seeking a highly skilled and experienced non scripted lawyer to lead our team and drive success in the production of high quality content.Key Responsibilities:...


  • London, Greater London, United Kingdom Kin + Carta Full time

    About the RoleWe are seeking a lead Java QA specialist to join our team. The ideal candidate will have extensive experience in leading automation testing efforts, designing and developing complex automated test scripts, and implementing efficient automation solutions.The successful candidate will collaborate with cross-functional teams, provide mentorship...


  • London, Greater London, United Kingdom News UK Full time

    Job Title:Scripted Development ProducerDescription:Join News UK and become part of our creative team as a Scripted Development Producer. In this exciting role, you will be responsible for identifying, developing, and presenting unique and compelling ideas for TV shows and films based on News UK's journalism.Main Responsibilities:Pitch ideas to Fox...


  • London, Greater London, United Kingdom FalconSmartIT Full time

    Job Title: Automation Test Lead SpecialistLocation: OnsiteJob Type: PermanentJob Description:As a key member of our team, you will lead and mentor a group of QA engineers focused on UI automation.You will provide technical guidance and support in the development and execution of UI test automation strategies.Define and implement a comprehensive UI test...


  • London, Greater London, United Kingdom NP Group Full time

    Job Role: VDI SpecialistAs a VDI Specialist at NP Group, you will play a pivotal role in managing our Virtual Desktop Infrastructure (VDI) environment, utilizing expertise in VMware HORIZON, vCentre, and vSphere. Your responsibilities will include:Managing the VDI environment with proficiency in VMware HORIZON, ESXI, and NSX.Developing and implementing...


  • London, Greater London, United Kingdom WA Consultants Full time

    Job DescriptionWe are looking for a skilled Leading Edge DSP Specialist to join our team in Herfordshire, UK. The successful candidate will be responsible for designing and implementing high-performance DSP functions on FPGA/ASIC platforms using VHDL.Your Key Responsibilities:Coding in VHDL with experience in ASIC or FPGA design.Familiarity with...


  • London, Greater London, United Kingdom Lead Generation Group Full time

    Unlock Your Sales Potential with Lead Generation GroupWe are seeking a seasoned sales professional to join our dynamic team as a High-Ticket Sales Specialist. In this role, you will leverage your expertise to close high-value deals through strategic and consultative selling.About the RoleAs a High-Ticket Sales Specialist, you will be responsible for engaging...


  • London, Greater London, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    We are seeking a highly skilled Essbase Finance Implementation Specialist to join our client on an interim basis. In this role, you will play a crucial part in designing, developing, and implementing Essbase solutions to meet our clients' complex financial planning and analysis needs. You will be responsible for the full project lifecycle, from gathering...


  • London, Greater London, United Kingdom FalconSmartIT Full time

    Job Title: Automation Test Lead SpecialistLocation: London, UK (Onsite)Job Type: PermanentJob Description:As a key member of our Quality Engineering team, you will lead and mentor a group of talented QA engineers focused on developing and executing cutting-edge UI automation strategies.You will provide expert technical guidance and support in the development...


  • London, Greater London, United Kingdom Lead Generation Group Full time

    Senior Sales Solutions Specialist sought for Lead Generation Group! In this role, you will be responsible for delivering exceptional results in high-ticket sales, leveraging your expertise to drive business growth and revenue expansion.About the JobThis position requires a highly skilled sales professional who can navigate complex sales conversations,...


  • London, Greater London, United Kingdom Lead Generation Group Full time

    About the RoleLead Generation Group is seeking a Senior Business Development Specialist to join our team. As a key member of our dynamic sales team, you will be responsible for generating revenue through high-ticket sales. This role requires exceptional communication and negotiation skills, with a focus on conveying value over extended calls.The successful...


  • London, Greater London, United Kingdom Industry Placements Full time

    Film Acquisition SpecialistIndustry Placements is seeking a highly motivated and detail-oriented individual to join our team as a Film Acquisition Specialist.The successful candidate will be responsible for reading scripts, evaluating screeners, and providing commercial and creative feedback. They will also manage all script submissions, act as a central...


  • London, Greater London, United Kingdom Lead Talent Group Limited Full time

    Brand Propositions Marketing Specialist - London/Hybrid - 6 Month FTC - £50-60k Pro-rataWe're seeking an experienced marketing professional to join forces with a leading banking institution. As a Brand Propositions Marketing Specialist, you will support the Senior Brand Propositions Manager in developing customer-level propositions that leverage customer...