Customer Experience Coordinator

5 days ago


St Albans, Hertfordshire, United Kingdom Medivet Group Limited Full time
About the Role

We are seeking a dedicated Customer Experience Coordinator to join our team at Medivet Group Limited. This full-time role will be based in St Albans, where you will support a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants.

As a key member of our front-of-house team, you will provide exceptional customer service skills to welcome and assist clients before, during, and after every visit. Your excellent communication skills, attention to detail, and ability to remain calm under pressure will ensure that our clients receive the best possible care.

This role is perfect for someone who enjoys working in a fast-paced environment and is able to multitask with ease. You will handle busy telephone lines, arrange appointments, take payments, enter test results, and ensure the consult rooms are fully stocked.

Competitive salary: £28,000 - £32,000 per annum (dependent on experience)



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