Customer Experience Specialist
3 days ago
At Crane Garden Buildings, we are looking for a Customer Experience Specialist to join our team in St Albans. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences by providing expert advice and guidance on our range of bespoke garden rooms.
Your key responsibilities will include:
- Engaging and inspiring customers to promote our products and advise on the best garden building for their needs
- Producing accurate quotations in line with customer requirements and presenting terms of agreement to close sales
- Promoting the business to ensure all sales opportunities are followed up
- Conducting visits at customers' properties to measure and qualify the suitability of our products
- Responding to incoming phone enquiries from new and existing customers
- Ensuring all sales are recorded and order information entered into our CRM system
- Representing the company at trade exhibitions, events, and shows
In return, you can expect a competitive salary of £29,500 per annum, plus quarterly bonuses up to £8,000 per year for achieving targets, annual bonuses, commission on every sale, and a contributory pension scheme.
This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
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