Executive Assistant

3 days ago


St Albans, Hertfordshire, United Kingdom Tate Hitchin Full time
About the Role

This role involves providing first-class customer service through various communication channels, including telephone, email, and social media. The ideal candidate will have previous experience working in a similar role and be able to demonstrate their ability to resolve complex issues.

Key Responsibilities
  • Updating customers on pre-travel plans and cancellations
  • Handling post-travel enquiries and complaints
  • Switching between different communication channels in a fast-paced environment
  • Solving complex issues and meeting service level agreements
Benefits
  • A competitive salary of £27,000 - £32,000 per annum depending on experience
  • 20 days holiday + bank holidays
  • Company pension scheme
  • Training and development opportunities
  • Staff discount up to 25% on travel bookings

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