Customer Service Specialist

2 days ago


St Albans, Hertfordshire, United Kingdom Pure Human Resources Ltd Full time
Role Summary

We are looking for a skilled Junior Account Manager who can provide exceptional customer service, identify opportunities that benefit our customers, and handle sales and service calls. The successful candidate will be responsible for developing good product knowledge and managing various cases through CRM.

Key Responsibilities
  • Provide outstanding customer service and exceed customer expectations
  • Identify and create opportunities that benefit our customers
  • Handle incoming and outgoing customer sales and service calls
  • Create and manage various cases through CRM
  • Develop strong product knowledge to educate customers about alternative services


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