Client Experience Coordinator
5 days ago
We are seeking a highly skilled and experienced Client Experience Coordinator to join our team at Illuminate Recruitment Ltd. This is a fantastic opportunity for an animal lover with exceptional customer service skills to take their career to the next level.
About the Role:
The successful candidate will be responsible for delivering exceptional client experiences, ensuring smooth clinic operations, and providing top-notch support to our veterinary team.
Key Responsibilities:
- Deliver exceptional client experiences through warm and welcoming interactions.
- Ensure smooth clinic operations, including appointment scheduling and client communication.
- Provide top-notch support to the veterinary team, including assistance with client queries and concerns.
- Maintain accurate and up-to-date client records.
- Process payments and manage billing with accuracy and efficiency.
Requirements:
- Animal Lover: A genuine passion for animals and their well-being.
- People Person: Excellent interpersonal and communication skills.
- Organised and Efficient: Strong multitasking abilities and attention to detail.
- Tech-Savvy: Comfortable using computers, scheduling software, and managing digital records.
- Problem Solver: Ability to think on your feet and gracefully handle challenging situations.
- Team Player: Willingness to pitch in and help wherever needed.
What We Offer:
- Furry Friends: Daily interaction with adorable pets.
- Fantastic Team: A supportive and friendly work environment.
- Growth Opportunities: Continuous learning and professional development.
- Fun Atmosphere: We believe in working hard and having fun along the way.
- Community Impact: Make a meaningful difference in the lives of pets and their owners.
Salary:
£25,000 - £30,000 per annum (dependent on experience).
This is a full-time position with a permanent contract, offering a competitive salary, excellent benefits, and opportunities for growth and development.
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