Customer Service Ambassador
8 hours ago
About the Role:
">We are seeking a talented Customer Service Ambassador to join our team in Enniskillen. As a key member of our ASDA Travel Money team, you will be responsible for providing exceptional customer service and supporting customers with all their travel money needs.
">Key Responsibilities:
">- ">
- Nurture and form relationships with customers to understand their travel and currency requirements">
- Establish yourself as a trusted advisor, providing support and advice on Travelex products and services">
- Engage with customers to process foreign exchange transactions accurately and efficiently">
- Deliver on key performance goals, both procedural and customer-focused">
- Implement best practice legal and regulatory standards">
About You:
">To succeed in this role, you will need to have strong communication skills, a keen eye for detail, and the ability to work well under pressure. You should also have a desire to succeed and a passion for delivering exceptional customer service.
">What We Offer:
">We offer a competitive salary of £12.50 per hour, plus opportunities for overtime and bonuses. You will also receive a comprehensive benefits package, including flexible hours and shift patterns, 25 days holiday (pro-rata), and access to employee wellness programmes.
">The Interview Process:
">Our interview process typically involves an initial screening call, followed by an online interview with one of our Talent Acquisition Partners. If successful, you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
">About Travelex:
">We are a leading specialist provider of foreign exchange, with a network of stores across the UK. Our mission is to simplify our customers' access to international money, however and whenever.
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