Customer Service Representative

7 days ago

Enniskillen, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our business.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Ensure that the store is well-stocked, clean, and presented to a high standard, adhering to our merchandising principles.
  • Work effectively as part of a team to achieve sales targets and improve customer satisfaction.
  • Operate the tills efficiently, handling customer transactions and maintaining accurate records.
  • Assist with stock counts, inventory management, and other tasks as required.

What We Offer

  • A competitive hourly rate, rising to £13.50 after 3 years, plus additional supplements for unsocial hours and overtime.
  • A comprehensive benefits package, including 29 days' holiday per annum, company pension, and mobile and broadband discounts.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment, with a focus on diversity and equality.

Requirements

  • A can-do attitude, excellent customer service skills, and a willingness to learn and develop.
  • Previous experience in a customer-facing role is desirable, but not essential.
  • A good team player, with the ability to work effectively in a fast-paced environment.

Working at Lidl

We are an equal opportunities employer, committed to creating a diverse and inclusive workplace. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.

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