Customer Service Representative

1 day ago


Enniskillen, United Kingdom Lidl in Deutschland Full time

About Lidl in Deutschland

We are committed to creating a fantastic customer journey for everyone who shops at Lidl.

Our Mission

We aim to provide our customers with an exceptional shopping experience by offering high-quality products, excellent service, and a clean and welcoming store environment.

Your Role as a Customer Assistant

You will play a vital part in delivering this mission by interacting with customers in a friendly and helpful manner, ensuring stock loss controls are followed, maintaining store cleanliness, and following freshness and rotation principles.

What You'll Do

  • Provide excellent customer service, responding to queries and resolving issues promptly
  • Ensure accurate and efficient processing of transactions on the till
  • Restock shelves and merchandise products effectively to maintain a visually appealing store environment
  • Maintain high standards of cleanliness and hygiene throughout the store
  • Assist in the stock count process to ensure accuracy and efficiency

What You'll Need

  • A positive attitude and excellent communication skills
  • The ability to work effectively in a fast-paced environment and adapt to changing situations
  • Reliability and a strong work ethic
  • Previous experience in a customer-facing role is desirable but not essential

What We Offer

  • A competitive hourly rate of £11.60 rising to £13.50 after 3 years
  • Additional supplements paid depending on the days and hours worked
  • 29 days' holiday per annum (pro rata), including Bank Holidays
  • Company pension after 1 year
  • Genuine opportunities for career development and growth within the company

Salary Information

The estimated annual salary for this role is between £24,000 and £28,000, depending on the number of hours worked and any additional supplements received.



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