Medical Call Handler
2 days ago
Job Summary
We are seeking a highly motivated and empathetic Medical Call Handler to join our team. As a key member of our urgent care service, you will be the first point of contact for patients requiring medical attention.
About the Role
This is an exciting opportunity to make a real difference in people's lives. You will work as part of a dynamic team to assess patient needs, provide medical advice, and direct them to appropriate healthcare professionals or services.
Main Responsibilities
- Provide clear and concise medical advice to patients over the phone.
- Use advanced listening and probing skills to ensure every patient receives accurate guidance.
- Work collaboratively with healthcare professionals to signpost patients to relevant services.
What We Offer
- A comprehensive 6-week training program to equip you with the necessary skills and knowledge.
- A supportive team environment that fosters growth and development.
- The opportunity to work in a fast-paced, dynamic setting where no two days are the same.
- A competitive salary of £26,390.24 per annum, based on a 20-hour part-time contract.
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