Customer Experience Director
16 hours ago
We are looking for an experienced Customer Experience Director to lead our hospitality team at our Care home in Great Yarmouth.
Annual Salary: £30,000This is a unique opportunity to develop and implement strategies to deliver exceptional customer experiences, focusing on resident satisfaction and loyalty.
About the Opportunity:- Join a dedicated team passionate about delivering outstanding service and care.
- Design and implement customer experience strategies to exceed resident expectations.
- Lead and motivate the hospitality team to achieve exceptional results.
- Develop and maintain a positive work environment that encourages collaboration and teamwork.
- Collaborate with the chef to deliver quality meals on time.
- Implement effective maintenance procedures to ensure a safe and clean environment.
- Manage the hospitality budget to meet revenue targets.
- Develop and implement engaging activities for residents.
- Ensure staff are well-trained and equipped for effective performance.
- Maintain accurate records of compliance with regulations, health and safety, and employment laws.
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Customer Experience Director
15 hours ago
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Customer Experience Specialist
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Customer Experience Advisor
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Customer Experience Lead
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Customer Experience Lead
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