Customer Service Representative

1 week ago


Bedlington, Northumberland, United Kingdom Lidl Full time
Job Details

Job Title: Customer Service Representative

Location: Store - Schalksmuhle Road, NE22 6BP Bedlington

Contract: Part Time

Experience Level: Entry Level

Employment Area: Store

Hourly Rate: £13.35 per hour

Benefits: 30-35 days' holiday (pro rata), 10% in-store discount, Pension scheme

Lidl is a dynamic and fast-paced retail environment where everyone brings their unique skills and experience to the table. As a Customer Service Representative, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. You will work closely with the store team to maintain a clean and organized store environment, process customer transactions efficiently, and provide support with stock management and inventory control.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer queries in a professional and courteous manner
  • Process customer transactions accurately and efficiently, including handling cash, credit card, and mobile payments
  • Assist with stock management and inventory control, including receiving and stocking merchandise
  • Contribute to maintaining a clean and organized store environment, including cleaning and tidying the sales floor and stockroom
  • Work collaboratively with the store team to achieve sales targets and improve customer satisfaction

What We Offer:

Lidl offers a competitive hourly rate, a range of benefits, and opportunities for career development and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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