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Customer Service Representative

2 months ago

Bedlington, Northumberland, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management activities to maintain a visually appealing store environment

What We Offer

  • A competitive hourly pay rate, with opportunities for overtime and bonuses
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment, with a team-oriented culture

Requirements

  • Previous retail or customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Physical ability to lift up to 25 pounds and stand for long periods of time

Why Join Lidl?

Lidl is a dynamic and growing company, committed to providing our customers with the best possible shopping experience. As a Customer Assistant, you will have the opportunity to work in a fast-paced and challenging environment, with a focus on customer satisfaction and team collaboration. We offer competitive pay and benefits, as well as opportunities for career advancement and professional development.